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TERMS & CONDITIONS OF ENTRY

 AGE POLICY

No unaccompanied under 18s are allowed on site.

TICKETS & WRISTBANDS

Tickets are non-transferable and only valid when purchased from official agents of The Tiddly Proms (TTP).

Tickets must be exchanged for a wristband on first entry. Readmission is allowed on presentation of wristband.

The ticket holder is responsible for their tickets until it is exchanged for a wristband and then responsible for their wristband for the duration of the event.

DOGS

We do not recommend bringing dogs (other than guide dogs) due to the nature of the event and fireworks.

SECURITY

TTP reserves the right to evict a customer without refund, and/or refuse admission.

You may be body/bag searched at the entrances, on the site or when leaving.

Any item(s), reasonably considered for use as a weapon, which may cause danger, offence or disruption to any other person, will be confiscated.

Any person carrying illegal items or carrying out illegal activity will be given to the Police and refused entry. Please see confiscation policy.

Anti-social behaviour may lead to eviction. Please act responsibly.

FOOD & DRINK

No food or drink can be brought into the event, with the exception of baby food and water.

ALCOHOL

TTP operates a Challenge 25 policy. Do not be offended if you are asked for ID!

DAMAGE/LOSSES

TTP is unable to accept any liability for personal or property damages, losses (including confiscations) or injuries sustained at this event, other than caused as a result of our negligence.

REFUNDS

Tickets are non-refundable. Refunds are only considered on major cancellation, substantial alteration or by special exception determined by TTP.

Refunds should be obtained from the point of purchase, no later than 3 months after the event.

A minimum of the face value of the ticket will be refunded.

Refunds of booking fees per ticket are subject to the T&Cs of the point of sale.

GENERAL

Artists and billed attractions may be subject to change.